I have been in the travel industry all of my career and have extensive product knowledge and travel experience and significant first hand experience of the USA, especially Florida where I was lucky enough to live for 18 months whilst working for a villa rental company. I have also worked for some of the travel industry’s most respected brands. In more recent years I have been trying to visit as many European cities as possible with Porto, Valencia and Malaga currently my top 3 favourites.
As a Travel Counsellor, I well understand that not everyone has time throughout an average working day to talk about their forthcoming travel plans, which is why I can be flexible to suit the individual needs of a client. I am here to take away the stress and the time it can consume planning your next trip. I will listen carefully to your requirements and will build bespoke itineraries just for you, helping with your decision making and delivering the optimum solution for you. I am always happy to talk or email to make sure that I get it just right.
Why Travel Counsellors? – I wanted to start my own business and leverage my significant experience in travel and combine that with a customer facing role. Having been aware of the growing success and unrivalled reputation of Travel Counsellors I found it to be a perfect fit. I am passionate about excellence in customer service and know how good it feels to receive it and I am now in a position to deliver just that to my client base. The icing on the cake for me was the fact that 96% of customers say they would recommend Travel Counsellors to their friends, family and colleagues. My goal is to drive that number even higher.
When it comes to travel, it’s important to know you're booking with someone you can trust. Our business model is built on establishing trusted personal relationships with our all of customers, whether that’s our leisure holidaymakers or business travellers.
We underpin our unique personal service with our own Travel Trust financial protection for customers, as well the reassurance provided by our ATOL and IATA licences. We work in partnership with thousands of hand-picked suppliers and trusted travel providers around the globe to ensure our customers receive the highest possible levels of protection, care, support and service wherever and whenever they travel with us.
The company’s growth strategy continues to be recognised nationally, with a seventh listing in The Sunday Times Fast Track for International Growth. We also won the Lloyds Bank National Business Award for Customer focus in recognition of our customer care.
My husband is a passionate advocate of Upbeat in his role as Patron and I know how much he cares about the wonderful help given to members and so it wasn’t difficult for me to decide to choose to support Upbeat and make a donation to Upbeat for every referral I get from members or family or friends of members which results in a booking.
So whether it is a city break, family holiday, luxury long-haul or ‘once in a lifetime’ experience you are looking for please get in touch.
I recently worked with a Grandfather who took his family of 18 to Dubai and a couple who celebrated their 40th wedding anniversary with a round the world cruise with a surprise chartered helicopter flight in New York en route. A senior couple also spent a month travelling to some major European capitals with lakes and mountain stays in between.
I have access to thousands of worldwide holidays, hotels and choices at my fingertips and I will dedicate my time, passion and energy into getting this right for you. All bookings are backed up by state of the art technology, significant purchasing power and the 100% protection you would expect. My goal is repeat business and you recommending me to your family and friends, you have my personal undertaking that I will strive to deliver every time and for every booking I will be making a donation to the wonderful cause which is Upbeat.
Thanks kindly for considering me for your travel needs and please tell your family and friends.
Thank you and best wishes to all at Upbeat, I look forward to giving back to this wonderful Queens Award for Voluntary Service winning cause.
T 01444 420003